Effective Date: 28 September 2024
Welcome to Soil Ceramics! These terms and conditions outline the rules and regulations for the use of Soil Ceramics’ website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the website.
1. General Information
This website is owned and operated by:
Business Name: Angeliki Karakosta
Address: Solonos 18
Email: [email protected]
By accessing this website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you should discontinue your use of our website.
2. Products and Services
Soil Ceramics specializes in the sale of handmade ceramic decor items. All products are handcrafted, and due to their handmade nature, slight variations in color, size, and design may occur. We strive to provide accurate product descriptions and images, but we cannot guarantee that every product will look identical to the images on the website.
3. Pricing and Payment
All prices listed on our website are in euros (EUR) unless otherwise stated. We reserve the right to change our prices at any time without prior notice. However, once an order is placed, the price at the time of purchase will be honored.
We accept payments through major credit cards, debit cards, and other payment methods as indicated on the website at checkout. By completing a transaction, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.
4. Shipping and Delivery
We ship products internationally. Shipping costs, delivery times, and available shipping options will be provided at checkout. Please note that delivery times are estimates and may vary based on location and other external factors.
Customers are responsible for providing accurate shipping information. Soil Ceramics is not responsible for lost or delayed packages due to incorrect or incomplete addresses.
5. Returns and Refunds
Due to the handmade nature of our products, we accept returns only in limited cases, such as if a product arrives damaged or is defective. If you believe your product is faulty, please contact us within 14 days of receipt at [email protected] with a description and photographs of the issue.
If a return is approved, we will provide a replacement or a refund, depending on the circumstances. Customers may be required to return the defective item before a refund is processed. Return shipping costs will be covered by Soil Ceramics only in cases of defective or damaged items.
6. Custom Orders
We offer custom designs and products based on specific customer requests. Custom orders are non-refundable, as they are made according to the individual specifications provided by the customer. We will work closely with you to ensure that the final product meets your expectations, but changes after the order is confirmed are not permitted.
7. Intellectual Property
All content on the Soil Ceramics website, including but not limited to text, images, logos, product designs, and descriptions, is the intellectual property of Angeliki Karakosta unless otherwise noted. You may not copy, reproduce, or distribute any content from the website without our express written permission.
8. Limitation of Liability
Soil Ceramics and Angeliki Karakosta shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our website or services. Our maximum liability to you for any direct claim arising from your use of the website or purchase of our products is limited to the total amount you paid for the product(s) in question.
We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the website’s content or the operation of the website.
9. User Conduct
By using the website, you agree not to:
- Engage in any unlawful activities;
- Interfere with the website’s functionality or security;
- Use the website for any fraudulent or malicious purposes;
- Misrepresent your identity or affiliation with any person or organization.
We reserve the right to terminate or restrict your access to the website if we believe you have violated these terms.
10. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information in accordance with GDPR.
11. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or assume responsibility for the content or privacy practices of these third-party websites. You acknowledge that accessing third-party websites is at your own risk.
12. Changes to the Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website after the changes become effective, you agree to be bound by the revised Terms and Conditions.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Greece. Any disputes arising out of or related to these terms or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Greece.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, you may contact us at:
Angeliki Karakosta
Solonos 18
Email: [email protected]